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Contact Quadpay Customer Service

How to Reach a Person at Quadpay

Verified Contact Information

Toll-Free Number:

  • 1-888-274-3159
Call Now
Send Message

Jobs/ Career:

partners@quadpay.com

Legal:

privacy@quadpay.com
Privacy Inquiries
legal-website@quadpay.com
legal@quadpay.com

Media:

press@quadpay.com
Press Inquiries
support@quadpay.com

Quadpay Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Quadpay Phone Number
1 (888) 274-3159
Average Hold Time
00:01:59
Average Calls duration
5 minutes
Most Popular Quadpay Email Address
support@quadpay.com
Quadpay Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact Quadpay Customer Service?

The Quadpay customer service phone number is (888) 274-3159. This is the primary contact number for getting in touch with its customer service. When you dial the number, you will be able to speak directly to a customer service representative who can assist with your inquiries or concerns. It's crucial to note that the Quadpay contact number should be used for genuine customer service inquiries to ensure that those who truly need assistance can get through. If you are trying to reach a specific department within Quadpay, it might be helpful to ask the support team representative to direct your call accordingly.

Yes, Quadpay does offer a live chat customer service option. This can be accessed via the Quadpay website or mobile app. This live chat option, also known as Quadpay customer service chat, allows customers to get real-time support from Quadpay's customer service team. It's an excellent option for those who prefer typing over talking on the phone. To use the live chat, visit the Quadpay website or open the mobile app, and look for the chat icon. Once you click on it, you will be connected with a Quadpay support representative who can help with your issue.

Quadpay customer service hours are from 7 AM to 11 PM Eastern Standard Time (EST), 7 days a week. This means that customers can get in touch with the support team during these hours either by calling the Quadpay customer service number or by using the live chat option. Please note that these hours may vary during holidays or special events. It's always a good idea to check theofficial website for the most up-to-date information. Outside of these hours, you can still send an email, and a support representative will get back to you as soon as they are available.

PissedConsumer Club

Contact Information

Quadpay Website:

Quadpay Help Center:

Corporate Office Address:

Quadpay Inc.
PMB 59872 228 Park Ave S,
New York, New York 10003-1502
United States

Other Info (opening hours):

Live Chat Hours:

Daily: 7am – 11pm (EST)

More contact details

How Customers Rate Quadpay Support?

5.0 / 5
Good

Based on 11.9K calls to Quadpay customer support through PissedConsumer.com and 1 survey response.

Total Calls
11.9K
Avg Call Duration
05:13
Issues Resolved
8%

Why Customers Call Quadpay?

Top Reasons of Customers Calls

  • Payments and Charges 27%
  • Account 16%
  • Customer Inquiries & Issues 15%
  • Request for Information 11%
  • Refund 10%
  • Cards 6%
  • Product/ Service 5%
  • Return/ Replace 3%
  • Activation/ Cancellation 3%
  • Shipping and Delivery 2%
  • Website/ Application <1%
  • Staff <1%
  • Employment <1%

Payments and Charges

27%
  • "My charge did not go thru and my spending power is gone"
  • "Charged me and my order didn't go through"
  • "Amount Available to spend"

Account

16%
  • "To figure out why quad pay is sending me email saying.I have an outstanding balance of a hundred and sixteen dollars and some change"
  • "Zip account"
  • "To see why they've not released my account back to me. I've already let them know that this was my phone number ***"

Customer Inquiries & Issues

15%
  • "Groceries"
  • "Power"
  • "Pay for a flight"

Request for Information

11%
  • "I really need to talk to someone about money taken from my account"
  • "About a order"
  • "Assistance"

Refund

10%
  • "Refund"
  • "Refund issue"
  • "Refund didn't get"

Cards

6%
  • "Hey Pizza to pay with $11.25 of my card. TodayWhat wanted on payment back on my card?Thank you"
  • "2 cards never used nor cleared yet"
  • "Boost card"

Product/ Service

5%
  • "Won't let me make a purchase or shop I'm at a store at checkout"
  • "I'm getting bank alerts that payments are trying to come up my account and I don't have quad pay"
  • "Make a purchase"

Return/ Replace

3%
  • "Change of number"
  • "I need to change my personal info"
  • "Return"

Activation/ Cancellation

3%
  • "Item was cancelled"
  • "Cancel the prescription"
  • "Canceled order"

Shipping and Delivery

2%
  • "Did not receive gift card but was chargec"
  • "Order issues"
  • "To see if order was placed correctly because i did not receive a order number"

Website/ Application

<1%
  • "App"
  • "Application"
  • "Can go on the website. Am I locked out"

Staff

<1%
  • "Customer service"
  • "Not allowing me to use the service"
  • "Need customer service"

Employment

<1%
  • "Interest in becoming Agent"
  • "Isnt allowing me to chage the pay method to pay off mt debt"
  • "I want to know if I can pay off my balance with a fashion nova gift card"

Compare Quadpay Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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