Contact Quadpay Customer Service
Quadpay Phone Numbers and Emails
Toll-Free Number:
-
(888) 274-3159
Quadpay Emails:
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries
Contact Information
Quadpay Website:
Quadpay Help Center:
Corporate Office Address:
Quadpay Inc.
PMB 59872
228 Park Ave S,
New York,
New York
10003-1502
United States
Other Info (opening hours):
Live Chat Hours:
Daily: 7am – 11pm (EST)
Summary of Quadpay Customer Service Calls
11.7K
TOTAL
CALLS
CALLS
05:41
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Quadpay?
Payments and Charges Question:
- “Duplicate charges”
- “I am unable to change my payment method since the card on file is cancelled”
- “Charges”
Account Question:
- “Because money was taken out my account and I don't know what this is”
- “Can not log into my online ac”
- “I want to know why my account is on hold”
Refund Question:
- “Refund”
- “Refund payment”
- “Order refund amount”
Request for Information Question:
- “Need help ASAP”
- “I need to speak with someone”
- “Questions on payments”
Cards Question:
- “My bank cards being used without my consent”
- “My bank card was compromised. Had fraud charges. I am trying to put my new debit card information in it won't let me”
- “I want to use my own card not a zip card”
Activation/ Cancellation Question:
- “Cancellation”
- “Order been cancel”
- “Cancelled order without my authorization”
Return/ Replace Question:
- “Return”
- “I made a return and it clear 3 out of the four installments and says I owe 50 dollars still”
- “Return and not refunded money instead reminding me of payment for the same product that has been returned”
Product/ Service Question:
- “Not working”
- “Let's work on Please provide copies of the statements for the payments listed. Screenshots of any kind are unable to be accepted. Please provide documentation confirming why you are making these payments. Provide documentation for the recurring payme”
- “It's not late to me order anything and I'll pay my bill already”
Shipping and Delivery Question:
- “To see if order was placed correctly because i did not receive a order number”
- “I don't going to pay more money because I didn't receive my merchandise yet”
- “Paid merchandise did not get”
Staff Question:
- “Not allowing me to use the service”
- “Need customer service”
- “Customer service”
Website/ Application Question:
- “Application”
- “Can go on the website. Am I locked out”
- “App not working”
Employment Question:
- “Isnt allowing me to chage the pay method to pay off mt debt”
- “I want to know if I can pay off my balance with a fashion nova gift card”
- “Payoff”
Other Question:
- “Fraud”
- “Access use”
- “My order won't go throw....”
About
Quadpay is ranked 284 out of 2855 in Financial Services category
Area Served
USA
Payment Methods
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Quadpay