Quadpay Reviews

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So I have use quad pay for a purchase in the future when I download the quad pay app its the nine me saying I am not able to use the services at this time but why when I just used it last month and made all my payments on time
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4 comments
#2053500

I have used QuadPay about 6 different times now. Shopping on Newegg.com I always use quadpay at checkout and it allows me everytime, however upon download the app and registering I have been told everytime that I do not qualify. I just think the app is broken.

#2051737

Same here

#2048402

The same thing happened to me. Did you ever get the issue resolved? If so, how?

#2027124

Same thing happy to me and no one replied to the emails and they hung up on me when they said they were looking into it

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ID
#2315134 Review #2315134 is a subjective opinion of poster.
Service
Quadpay Customer Care
Pros
  • No phone contact for help
Cons
  • No customer service number to even contact
Preferred solution
I would like to download the app and use the app
Most helpful review

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New Reviewer
Quadpay - Did not receive my product
Quadpay - Did not receive my product
Quadpay - Did not receive my product
Quadpay - Did not receive my product
Quadpay - Did not receive my product
Quadpay - Did not receive my product
Did not receive my product that I ordered from fashion nova and I have not yet to receive those items that I purchased the first payment was $82.65 that was taken out of my account October 11th second payment was taken out of my account October 26th $63.50 its very...
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2 comments
#1967988

dealing with the same thing! how did you get a hold of them and did you get your refund? Im planning on contacting my bank with proof and having it investigated

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ID
#2250656 Review #2250656 is a subjective opinion of poster.
Cons
  • Hard to resolve issue
  • Unprofessional
Loss
$146
Preferred solution
Full refund

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New Reviewer

Order for pheonix, Order 211010-****28 Merchant Reference: n46kj64xsk-cf117ec2fa689982****dfacfb368582

Phoenix tells me my order didnt go thru but you took the money out of my account and on your site it says ive made the first payment. Please have order go thru or refund my money asap.
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1 comment
#2080195

I was scammed out of $800.00 from a truck it's still being advertised by several people

ID
#2987299 Review #2987299 is a subjective opinion of poster.
Loss
$242
Preferred solution
Deliver product or service ordered
New Reviewer

About my account

I cannot login to my account at all no one will answer phone but they make sure that payment goes thru every week ridiculous
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ID
#2985374 Review #2985374 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Account was paid in full

I have paid my account in full. It still says I have a balance due of $32.00. Please contact me via email with assistance to solve this matter
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ID
#2983464 Review #2983464 is a subjective opinion of poster.
Loss
$32
Preferred solution
Let the company propose a solution

Charged Twice

Hi, today I was at GameStop and made an order using (Quadpay) and was charged twice when I was only supposed to be charged once. Im really upset about this and would like it to be fixed as soon as possible. I also cannot view any of the details on todays order. No order number. Thank you!
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ID
#2980910 Review #2980910 is a subjective opinion of poster.
Loss
$47
New Reviewer

Trouble signing up

I have been trying to contact you all for quite some time now to set up a merchant account is there anything that you can do to help me?
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ID
#2974343 Review #2974343 is a subjective opinion of poster.
Preferred solution
Trying to obtain an acct so that customers will be able to purchase from me

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New Reviewer

Change Phone Number

I wanted to change my phone number . I got a new number and my account still had the old number where Im not able to make orders now:
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ID
#2974056 Review #2974056 is a subjective opinion of poster.
Location
Wantagh, New York
New Reviewer

Payment

Customer service is worse than awful. Never use them again for anything Cant understand CSR and they dont have a clue what is going on

User's recommendation: Do not use.

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ID
#2973366 Review #2973366 is a subjective opinion of poster.
Pros
  • No one to communicate with things go wrong
Preferred solution
Need to pay my bill

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New Reviewer

Denial of financing

I was wondering why my attempt to finance my new computer through you has failed? I have called the bank and they told me that they approved the transaction it was just being denied by you. I was wondering what was going on. Thank You.
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ID
#2970359 Review #2970359 is a subjective opinion of poster.
Pros
  • Pay over time
  • Get what you want on an affordable budget
Cons
  • Hard to resolve issue
  • Customer service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Suspicious activity on my debit card so it was cancelled.

Hi there. I was making payments on a air conditioner. And then the card had to be cancelled due to an individual/individuals that had access to it that did not have my permission. I know I still owe quadpay money and I want to know the exact balance so we can get this issue resolved as soon as possible. Please and thank you!
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ID
#2965474 Review #2965474 is a subjective opinion of poster.
Location
Ithaca, New York
I contacted Afterpay today not to be mean not to gripe more than anything I wanted to try and give them an opportunity to explain to me why it is that I have spent hundreds of dollars through their app; I paid in advance before it was due everythings been paid off I...
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ID
#2960755 Review #2960755 is a subjective opinion of poster.
Pros
  • Great way to pay
  • Pay over time
  • You can pay in installments
Cons
  • Sucks
  • Unhelpful
  • Live chat for help is a waste of time dont speak to anyone

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Verified Reviewer
New Reviewer

Im not able to paid

nothing nothing hapend i can usesd and adont know why i traing to paid and i can, can you pleasae help
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ID
#2960054 Review #2960054 is a subjective opinion of poster.
Loss
$500
Preferred solution
be able to used
New Reviewer

Logging in issues

I cannot login to my (Quadpay) it always says logging in issues Ive tried deleting the app and re downloading it still dont work
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ID
#2947426 Review #2947426 is a subjective opinion of poster.
Location
Andalusia, Alabama

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New Reviewer

Authorization for Approval

Good afternoon I called GameStop about my Nintendo Switch order not being able to processed due to needing approval on (Quadpay) side and I need a approval for the 378.86 cents so they can ship my product. I have 495 dollars balance with the the Afterpay and dont see why its holding up the processs
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ID
#2943840 Review #2943840 is a subjective opinion of poster.
Pros
  • Easy to pay for items
Cons
  • Poor non responsive customer service
Preferred solution
For my authorization to get approved for my purchase

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Verified Reviewer
New Reviewer

I want change phone number

SadHappyMy phone stolene, please i want update myphone number i cant login this my number new 646828**** help
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ID
#2942214 Review #2942214 is a subjective opinion of poster.
Location
Chicago, Illinois

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New Reviewer

Hacked acct

This company is a joke and so is their cs. I have never even purchased anything with them but someone hacked an acct I made a while back. They changed all my info and I can't even log in. I have called and emailed and noone will help me. I requested to just cancel my account through an email and they told me I couldn't because I have orders out that haven't been paid off! I have NEVER USED THIS ACCOUNT!!!!!! Do not use zip/quadpay and if you have an acct and don't use it you better cancel it. This is the most ridiculous thing I have ever dealt with from a company!

User's recommendation: Don't ever do business with this company.

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ID
#2927466 Review #2927466 is a subjective opinion of poster.
Cons
  • Long time for a resolve to issue
  • Forget the scamming and make sur
  • Nobody n
Preferred solution
Take the charges off my account and help me log back in

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